Covid-19 Resources and downloads

Please find below the pre-appointment screening form and latest clinic privacy policy. 

If you are unable to download these please email me and I will email them to you.


1.     Are you or a member of your household experiencing symptoms of COVID-19? 

·       New and persistent cough

·       Temperature

·       Lethargy

·       Loss of or change taste or smell 

2.     Have you or a member of your household been tested positive for COVID-19? 

3.     Are you or any member of your household in the high risk/clinically extremely vulnerable category? 

Please be aware that the virus can be contagious for 2-3 days before the onset of symptoms. If you begin symptoms within 2-3 days after your appointment, please notify me immediately so that guidelines can be followed to minimize spread. Thank you.




Undertaken a risk assessment

See Doc1 COVID-19 Risk Assessment (available on request).

To be reviewed on change of government guidance.  

New patients will be triaged over the phone prior to their first appointment. 

All patients will be asked the questions on the COVID 19 pre-appointment questionnaire each time they arrive for an appointment. The questionnaire asks simple questions about whether you have had any COVID-19 symptoms or may have come into contact with anyone who has.

Heightened cleaning regimes

The couch cover has been removed so that it is wipeable and pillows are now covered in wipeable cases. 

The couch, pillows, desk, chairs, door handles, toilet, basin area and any other surfaces that may be touched during a patient visit will be sanitized between each appointment. 

All clinic area floors will be cleaned at the end of each session.

Increased protection measures

Face coverings are compulsory for all patients while in the building (discretionary for under 11s). 

The treatment room windows, which are dual aspect, will be opened during a treatment whenever the temperature allows to provide good aeration.  

At the end of each session treatment room windows will be opened for a minimum of 20 minutes. 

Towelling hand towels in the toilet have been replaced by single use paper hand towels. 

Hand washing facilities and appropriate hand sanitizer gel is available to all patients at all times. 

The osteopath will be wearing appropriate PPE and will be bare from the elbows down to allow for good hand and forearm hygiene.  

Payment can still be made by cash, cheque, BACS, debit card or credit card. Change given will come from a source that has not been handled for at least 72 hours. Contactless card payment is available up to £45 and the card machine will be sanitized if it has been handled.

Distancing measures

All patients will be triaged before their first visit to determine if a face to face consultation is appropriate, thus minimizing the clinic traffic. 

There will be a minimum gap of 15 minutes between appointments to allow time for cleaning. 

Patients are asked not to arrive early for their appointment 

Patients are asked to phone from outside or failing that, to knock on the window to announce their arrival and await the osteopath to open the door. 

The osteopath will collect the patient at the front door and see them out at the end. No other members of staff/colleagues will be present. 

In the treatment room the furniture has been re-arranged to allow for social distancing to be maintained for as long as is possible during face to face consultations.

Extra training

The osteopath has learned the correct procedures to follow with regard to:

·         Donning and doffing PPE

·         Disposal of PPE and other clinical waste

·         Hand washing

·         Using hand sanitisers

Provision of remote/telehealth consultations

In certain cases, it may be appropriate to conduct the initial case history over the telephone to limit the amount of patient/practitioner contact time.

If a face to face consult is deemed appropriate, then the patient/chaperone will be screened on arrival at each visit as using the pre-appointment screening questionnaire.


Document last updated 06/11/2020